iOS blocking

communication
if unable to ignore
consider blocking

Block phone numbers and contacts on your iPhone, iPad, or iPod touch

With iOS, you can block contacts and phone numbers on your device. You can also filter iMessages from unknown senders and report iMessages that look like spam or junk.

Block a phone number or contact

There are a few ways that you can block a phone number or contact.

Phone

If you're in the Phone app under Recents, tap  next to the phone number or contact that you want to block. Scroll to the bottom of your screen, then tap Block this Caller.

FaceTime

If you're in the FaceTime app, tap  next to the phone number or contact that you want to block. Scroll to the bottom of your screen, then tap Block this Caller.

Messages

If you're in Messages, open the conversation, tap the contact at the top of the conversation, then tap . Tap the name or phone number, scroll to the bottom of the Info screen, then tap Block this Caller.
 

When you block a phone number or contact, they can still leave a voicemail, but you won't get a notification. Messages that are sent or received won't be delivered. Also, the contact won't get a notification that the call or message was blocked.

You can use some third-party apps to detect and block spam phone calls.


Manage your blocked phone numbers and contacts

To see the phone numbers and contacts that you've blocked from Phone, FaceTime, or Messages:

Phone

Go to Settings > Phone > Call Blocking & Identification.

FaceTime

Go to Settings > FaceTime > Blocked.

Messages

Go to Settings > Messages > Blocked.


From these screens, you can add or unblock contacts or unblock phone numbers. 

To add a contact from Phone, go to Settings > Phone > Call Blocking & Identification > Block Contact. Then tap the contact that you want to block. To add a contact from Messages or FaceTime, go to Settings > Messages or Settings > FaceTime, scroll down and tap Blocked, tap Add New, then select the contact that you want to block. To unblock a contact or phone number, swipe left over the number, then tap Unblock.


Filter iMessages from unknown senders

You can filter iMessages from people who aren't saved in your Contacts.

To filter iMessages, go to Settings > Messages and turn on Filter Unknown Senders.

In Messages, you'll see a new tab for Unknown Senders but you won't get notifications for these iMessages.


Report spam or junk in the Messages app

You can report iMessages that look like spam or junk from the Messages app. If you get an iMessage from someone who's not saved in your Contacts, you'll see a Report Junk link under the message.

Tap Report Junk, then tap Delete and Report Junk. Messages will forward the sender's information and the message to Apple, as well as delete the message from your device. You can't undo deleting a message.

Reporting junk doesn't block the sender from being able to send another message. If you don't want to receive these messages, you need to block the contact.

To report SMS and MMS messages, contact your carrier.


Learn more

Published Date: September 17, 2018

fake websites

"Your computer is infected" fake anti-virus pop-up alert scams

"Warning—your computer is infected! System detected virus activities. They may cause critical system failure. Click here to get available software."

You may be one of the numerous people who have received similar pop-up alerts. They commonly appear after you open an email attachment, download files, visit websites programmed to download malicious software or click on a pop-up advertisement.

SCAMwatch warns consumers to be wary of fake anti-virus alerts. NEVER click on pop-up anti-virus alerts.

Scammers often use the names of well-known companies that specialise in computer software to gain your trust. The pop-up advertisements aim to mimic genuine warning alerts generated by computer security software.

The software or "free scan" offered in pop-up alerts often doesn't work or actually infects your computer with the dangerous programs it is supposed to protect against.

This scam aims to either charge you for bogus software and/or obtain your personal information. Once your computer is infected, the scammer commonly gathers personal information to steal your identity or to sell it to other criminals.

Although the majority of anti-virus pop-up alerts are fake, there is an off-chance that you have received a legitimate virus warning. If you are unsure whether it is a genuine warning, check the official virus page of your anti-virus vendor or ask a computer professional.

Warning signs

  • Fake anti-virus spyware programs often generate more "alerts" than the software made by reputable companies.

  • You may be bombarded with pop-up alerts, even when you're not online. 
     

  • Scammers commonly use high pressure sales tactics to convince you to buy NOW!
     

  • The alert may request you to pass on the "warning" to "others in your address book" or "everyone you know". 
     

  • Broken or oddly phrased English.
     

  • The message is not addressed to a specified recipient, instead it is addressed to the 'account holder' or uses another generic title.

  • If your computer has been infected, it may dramatically slow down. Other signs that your computer has been infected include new desktop icons, new wallpaper or your default homepage is redirected to another site.

Protect yourself

  • NEVER click on pop-up alerts! Don't even click on the cross to delete the pop-up alert as this may result in getting more pop-ups. Instead, hit control + alt + delete to view a list of programs currently running and delete the pop-up alert from the list of running programs.

  • Use reputable pop-up blocker software to avoid pop-ups on your computer.

  • Keep your computer updated with the latest anti-virus and anti-spy ware software. Also use a good firewall.

  • NEVER open email attachments unless you can verify the sender and you trust them.

  • NEVER click on the links in spam email.

  • NEVER rely on the contact details provided in a pop-up message. Instead, find your anti-virus vendor's contact details through an internet search.

  • Avoid questionable websites. Some sites may automatically download malicious software on to your computer.