Sometimes, computer hardware, software, and accessories can seem too complicated or stressful. If your technology is new, you want it set up correctly. If your system is not working, you want it diagnosed accurately and fixed properly.
The Apple Certified Support Professional (ACSP) certification is for the help desk professional, technical coordinator, or power user who manages networks or provides technical support for Mac users. ACSP certification verifies that you understand macOS core functionality and that you can configure key services, perform basic troubleshooting, and support multiple Mac users.
The Apple Certified Associate—Mac Integration certification is for IT professionals, resellers, systems integrators, and consultants who are selling or integrating Mac computers into a Windows environment. This certification verifies that you understand the different ways to integrate a Mac within a Windows or other standards-based network. It also covers the seamless way that macOS users can work with Windows apps and files.
Apple Certified Technical Coordinator (ACTC) certification verifies a foundation in Mac OS X and Mac OS X Server features and usage, and an ability to configure key services, perform basic troubleshooting, and assist end users with essential Mac OS X and Mac OS X Server capabilities.
ACTC certification is acquired by attending 2 courses and passing their retrospective exams :
OS X Support Essentials
OS X Server Essentials
