13-inch MacBook Pro (non Touch Bar) Battery Replacement Program

pple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand. This is not a safety issue and Apple will replace eligible batteries, free of charge. Affected units were manufactured between October 2016 and October 2017 and eligibility is determined by the product serial number.

Eligibility

Use the serial number checker below to see if your device qualifies for this program. If your 13-inch MacBook Pro (non Touch Bar) has an eligible serial number, Apple will replace the battery, free of charge.

This program does not affect 13-inch MacBook Pro with Touch Bar or older 13-inch MacBook Pro models.

 

 

Replacement process

Choose one of the service options below to have your battery replaced. Your 13-inch MacBook Pro will be examined prior to any service to verify that it is eligible for this program and in working order. Service may take 3-5 days.

  • Find an Apple Authorized Service Provider.
  • Make an appointment at an Apple Retail Store. Note: Your device may be sent to the Apple Repair Center.
  • Mail in your device to the Apple Repair Center.

 

To prepare your MacBook Pro for service, please backup your data.

Note: If your 13-inch MacBook Pro has any damage which impairs the replacement of the battery, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.

Additional Information

This worldwide Apple program doesn't extend the standard warranty coverage of the 13-inch MacBook Pro.

If you believe your 13-inch MacBook Pro was affected by this issue, and you paid to replace your battery, you can contact Apple about a refund.

The program covers affected MacBook Pro models for 5 years after the first retail sale of the unit.

 

Keyboard Shortcut Symbols

Mac keyboard shortcut

By pressing a combination of keys, you can do things that normally need a mouse, trackpad, or other input device.

To use a keyboard shortcut, hold down one or more modifier keys while pressing the last key of the shortcut. For example, to use the shortcut Command-C (copy), hold down Command, press C, then release both keys. Mac menus and keyboards often use symbols for certain keys, including the modifier keys:

  • Command ⌘
  • Shift ⇧
  • Option ⌥
  • Control ⌃
  • Caps Lock ⇪
  • Fn


If you're using a keyboard made for Windows PCs, use the Alt key instead of Option, and the Windows logo key instead of Command. Some Mac keyboards and shortcuts use special keys in the top row, which include icons for volume, display brightness, and other functions. Press the icon key to perform that function, or combine it with the Fn key to use it as an F1, F2, F3, or other standard function key. 

To learn more shortcuts, check the menus of the app you're using. Every app can have its own shortcuts, and shortcuts that work in one app might not work in another.

ambient light sensor - brightness

macOS Sierra: Adjust your display’s brightness

If the images on your display are too light or too dark, you can adjust the display’s brightness.

Use the brightness function keys

If the screen seems too light or too dark, you can adjust your display’s brightness.

  • Use the brightness keys: Press the increase brightness key  or the decrease brightness key  (or use the Control Strip).

Automatically adjust brightness

  • If your Mac has an ambient light sensor, choose Apple menu > System Preferences, click Displays, then click Display.

    Then select “Automatically adjust brightness.”

    If you don’t see the “Automatically adjust brightness” checkbox, you can manually adjust the brightness. 

Manually adjust brightness

  • Choose Apple menu > System Preferences, click Displays, then click Display.

    Drag the Brightness slider to adjust the brightness of your display.

    Depending on the type of display connected to your Mac, you may also see a Contrast slider that you can use to adjust the display’s contrast.

You cannot adjust the brightness of some older Apple displays. In OS X v10.10 and later, the Brightness slider may no longer appear in the Display pane of Displays preferences.

For specific information about the brightness of your display, check the documentation that came with your display.