T-Mobile’s T-Life App's “Screen Recording Tool”

Open the T-Life app

  1. Tap Manage

  2. Then tap the Settings gear icon

  3. Choose Preferences

  4. Turn off the screen recording tool

To help us give customers who use T-Life a smoother experience, we are rolling out a new tool in the app that will help us quickly troubleshoot reported or detected issues. This tool records activities within the app only and does not see or access any personal information. If a customer’s T-Life app currently supports the new functionality, it can be turned off in the settings under preferences.

Not clear if this applies to iPhone users.